Home Services Products Why TTCI Quality Contact Us

    Our Customers
    Troubleshooting
       Guide

 

 

 

 

 

The Telephone
Connection, Inc.
730 West Hampden Avenue, Suite 300
Englewood, CO 80110

Tel: 303.922.4708
Fax: 303.975.1227

 

 
Troubleshooting Guide

You will need Adobe Acrobat reader to open the pdf files listed below.  Don't have Adobe Acrobat?  Click below for a free download!

Adobe Acrobat Reader - This software download is available without charge from Adobe Systems, Inc. The "Acrobat Reader" allows you to view and print Portable Document Files (PDF) like the downloadable documents available from this web site. Once Acrobat is installed on your PC, you will be able to read all PDF files that you encounter on the Web. Follow the link at the beginning of this paragraph to download your free copy of Adobe Acrobat. [Filesize = about 5 Mbytes]

If you donít find what youíre looking for in our Troubleshooting Guide section, you may want to to download a Samsung phone or voice mail quick reference user guide.

ALL SAMSUNG PHONE MODELS

Conference Call

How do I make a conference call?

Conference Call.pdf

Date &Time

How do I change the date and time on my phone system?

Date & Time.pdf

Station Name

How do I program my name on the display of my phone?

Station Name.pdf

Move Extensions

How do I move two peopleís extensions?

Move Extensions.pdf

iDCS FALCON PHONES (28- Button / 18-Button / 8-Button)

Station Speed Dial (Personal)

How do I program my personal speed dial numbers into my phone?

Station Speed Dial_Falcon.pdf

System Speed Dial (Company)

How do I program system-wide speed dial numbers into phone system?

System Speed Dial_Falcon.pdf

DS PHONES (21-Button / 14-Button / 7-Button)

Station Speed Dial (Personal)

How do I program my personal speed dial numbers into my phone?

Station Speed Dial_DS.pdf

System Speed Dial (Company)

How do I program system-wide speed dial numbers into phone system?

System Speed Dial_DS.pdf

VoIP PHONES (12-Button Color LCD / 21-Button / 7-Button)

Station Speed Dial (Personal)

How do I program my personal speed dial numbers into my phone?

Station Speed Dial_VoIP.pdf

System Speed Dial (Company)

How do I program system-wide speed dial numbers into phone system?

System Speed Dial_VoIP.pdf

DCS PHONES (24-Button / 12-Button / 7-Button)

Station Speed Dial (Personal)

How do I program my personal speed dial numbers into my phone?

Station Speed Dial_DCS.pdf

System Speed Dial (Company)

How do I program system-wide speed dial numbers into phone system?

System Speed Dial_DCS.pdf

SVMi-E SERIES VOICE MAIL (SVMi-4E / SVMi-8 / SVMi-8E / SVMi-16E, and SVMi-20E)

Voice Mailbox Initial Set Up

How do I set up my voice mailbox?

Voice Mailbox Set up_SVMi-E Series.pdf

Company Greeting Recordings

How do I record the main greetings on my phone system?

Company Greeting Recording_SVMi-E Series.pdf

Off-Site Voice Mail Messaging Retrieval

How do I listen to my voice mail messages when Iím not in the office?

Off-Site Voice Mail Retrieval_SVMi-E Series.pdf

SVMi-4 VOICE MAIL (SVMi-4 Only)

Voice Mailbox Initial Set Up

How do I set up my voice mailbox?

Voice Mailbox Set up_SVMi-4.pdf

Company Greeting Recordings

How do I record the main greetings on my phone system?

Company Greeting Recording_SVMi-4 Series.pdf

Off-Site Voice Mail Messaging Retrieval

How do I listen to my voice mail messages when Iím not in the office?

Off-Site Voice Mail Retrieval_SVMi-4 Series.pdf

CADENCE VOICE MAIL (Cadence Only)

Voice Mailbox Initial Set Up

How do I set up my voice mailbox?

Voice Mailbox Set up_Cadence.pdf

Company Greeting Recordings

How do I record the main greetings on my phone system?

Company Greeting Recording_Cadence.pdf

Off-Site Voice Mail Messaging Retrieval

How do I listen to my voice mail messages when Iím not in the office?

Off-Site Voice Mail Retrieval_Cadence.pdf

Cadence Flow Chart

Cadence Flowchart

 

 
Home Services Products Why TTCI Quality Contact Us